How Ordering Works
A manual, owner-verified process. Nothing is reserved or sold until we confirm it with you by phone.
1. Request received
You submit a reservation request from a product (pickup or US shipping). This is a request — not a hold and not a payment. Nothing is secured yet.
2. Owner confirms hold & shipping total
We call or text to confirm a hold. For shipped orders we quote shipping based on item size and destination. Your total stays pending until we quote it — wait for the approved total.
3. Pay manually — only after confirmed
Once your hold is confirmed, pay $ToytopiaEP via Cash App and include your reference number. Do not pay before we confirm your hold by phone.
4. Owner verifies payment & arranges fulfillment
We verify your payment, then arrange pickup or shipping. Tracking (if shipped) appears in My Reservations once available.
If we can't confirm a hold
Sometimes a hold can't be confirmed (for example, the item is already reserved). We mark the request declined with a reason. Signed-in users see it in My Reservations; guests receive a phone follow-up. No hold is created and no payment is taken.
Track your requests
Sign in to track your requests and any holds, quotes, and tracking in My Reservations. Guests can still request by phone and we'll follow up manually.
My ReservationsWe contact you by phone — there are no automated email or text notifications on this plan. See shipping, pickup & returns for fulfillment details.